The Privacy and Electronic Communications Regulations (PECR) sit alongside the Data Protection Act and the GDPR. They give people specific privacy rights in relation to electronic communications.
There are specific rules on:
- marketing calls, emails, texts and faxes;
- cookies (and similar technologies);
- keeping communications services secure; and
- customer privacy as regards traffic and location data, itemised billing, line identification, and directory listings.
What is a cookie?
A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.
This allows our website, through its server, to provide the users with a tailored experience within our website.
Should users wish to deny the use and saving of cookies from our website onto their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from our website and its external serving vendors. Users can also click on the consent link on our website in order to disable cookies. Please note however that in a few cases some of our website features may not function as a result.
There is an exemption to giving consent for:
- session cookies providing security that is essential to comply with data protection security requirements for an online service the user has requested – e.g. online banking services; or
- load-balancing cookies that ensure the content of your page loads quickly and effectively by distributing the workload across several computers.
This policy can be downloaded as a PDF document using the button below: